Do you sell to private customers?
No. We only serve the hospitality trade and food professionals.
Before your first order
Frequently asked questions
What people ask us before opening an account, answered briefly.
Becoming a customer
You can also open an account with the form.
How do I place my first order?
Message us on WhatsApp or call us on 672 849 911. We call or visit you, open your account, and from that day you order on WhatsApp, by phone or by email.
Is there a minimum order?
The minimum order depends on the area, and we'll tell you what it is when you place your first order.
Orders and delivery
The days and times for each area are in delivery days.
What's the latest I can order?
Until 6:00 in the morning, including the small hours. It goes out on the first route to your area.
Do you deliver every day?
It depends on your area. In Palma, Calvià, Andratx and S'Arenal, Monday to Friday. On the rest of the island, one fixed day a week.
What if I need goods urgently?
Call us on 672 849 911. We'll arrange it as soon as possible, as long as the day's deliveries allow it.
Do you ship to mainland Spain?
Yes, by pallet, chilled too, to mainland Spain and to other islands. Not single parcels.
Can I collect from the warehouse?
Yes, in Can Valero, Monday to Friday from 8:00 to 14:00, with your order placed beforehand.
The products
If you can't decide between two products, we can advise you.
Do you have technical and allergen data sheets?
Yes, from every manufacturer we carry. Ask us for them on WhatsApp or write to contacto@nespititalia.com.
Can I ask for samples?
We don't send them out automatically. If a product fits your kitchen, we assess it with you during the visit, after seeing your business.
Do you only work with Italian products?
No. Italian is our speciality, and we also supply Spanish products for the rest of your kitchen.
Can you bring in something you don't have?
Yes, if it fits what we bring in and your business: we look into importing it, always from manufacturers we trust.
Payment and invoices
How do I pay and how do I get my invoices?
You pay cash for your first orders. After our credit insurer's risk assessment, you pay by direct debit. Invoices reach you by email, paperless, and for any question you can write to administracion@nespititalia.com.
If you're a manufacturer
Do you work with Italian manufacturers?
Yes. If you manufacture in Italy and want to enter the Spanish market, write to our management at contacto@nespititalia.com and we'll look into it with you. If you'd like to get to know us first, here is what we tell Italian manufacturers.
Become a Nespit customer
Send the message that's already written and we'll call you to get to know your business.